5 Questions to ask a
financial Adviser

Before you get life insurance, talk through these 5 questions with your financial adviser. That way you'll have a clear picture of what you're buying.

1. What types of cover do I need?

Deciding what you need to be covered for is important. You can start by asking yourself (and your adviser, of course): Can I do without any of these types of insurance?
Life cover - Pays a lump sum in the event of death or terminal illness – to cover living expenses for your dependents, pay off debts, funeral costs and fund palliative care if terminally ill so that your family remain looked after financially.
Income Protection - Pays a monthly benefit to replace part of your income, if you are temporarily disabled and unable to work – to cover everyday living expenses and maintain your lifestyle, while you focus on getting back to work. If this cover meets your needs, you will need to determine how long you wait for your first payment (this is called the waiting period) and for how long you are paid (generally called the benefit period).
Mortgage Repayment Relief Cover - Can provide a monthly benefit for up to 90 days to help you cover your monthly home loan repayments if you become Involuntarily Unemployed for more than 60 consecutive days. This cover can be added as a rider benefit in conjunction with your Life cover or TPD cover.
Total and Permanent Disability (TPD) cover - Pays a lump sum should you become permanently disabled and unable to work – to cover out-of-pocket and ongoing medical expenses, home modifications and to take care of dependents if needed.
Trauma cover - Pays a lump sum on the occurrence of certain types of serious illness or injuries (e.g. a heart attack or certain cancers) – to cover an extended break for you (and potentially your spouse) from work as you recover, as well as out-of-pocket medical expenses. This way, you and your loved ones can focus on recovery, not bills.

2. What should I look for (and look out for) in a policy?

Buying life insurance isn’t difficult, but it does require some thought. So, don't ever feel pressured to make a quick decision. Take the time to consider your choice, and always make sure you: are aware of the injuries or illnesses covered by each type of insurance understand how your medical history/occupation/pastimes will influence your cover understand the level and type of cover included – and how it will pay out in the event of a claim are aware of the ongoing cost of the cover. You could ask your adviser to provide you with quotes of likely premiums. Ask for this so you can plan for how you will pay for your insurance in the years to come beware of shortcuts – not having to provide your health history to get covered can mean that the insurance product may have more exclusions and become more expensive in the long run understand your medical history so you can disclose everything you need to your financial adviser. That way you’ll make sure to get the cover that’s right for you read the relevant Product Disclosure Statement

3. What’s the best way to pay – stepped or level premiums?

Insurance premiums will generally increase over time – simply because health risks increase with age. That’s why most insurers offer two common ways of paying for, and managing, the costs of your cover over time:
Stepped premiums: when the cost of your cover is recalculated each year based on your age at your policy anniversary. Generally, this means your premium will increase each year as you get older.
Level premiums: when your premium is ‘averaged out’ over a number of years to help prevent large increases over time. This means your cover will generally be more expensive than stepped premiums when you are younger but will be lower in later years.

Note that regardless of which premium option you select, premiums are generally not guaranteed, and increases can occur.

4. How long do I need to be protected for?

We don’t know what the future will bring. That’s why it helps to plan ahead. You should begin the insurance relationship with an expectation that your cover needs to be continually adapted to suit your needs. The rule of thumb is that your need for financial protection usually decreases over time. For example, if you pay off your mortgage, reduce your debts, or no longer have dependents to look after financially, you may want to review your cover. You should keep your policy as long as you require financial protection for your needs. If you no longer have debt or have enough financial resources to maintain your livelihood should something happen to you, then you may no longer need as much cover. Lower cover usually means lower premiums, so it’s definitely worth reviewing your policy every 12-18 months.

5. What defines a trustworthy insurer?

Before making your final choice, be sure to consider: the reputation and longevity of the insurer if the questions the insurer will ask you about your health and medical history are in plain language, so that it’s easier for you to complete the application with confidence. This is important because you won’t always know the medical term for a condition you might have had (e.g. you might know you had a case of tennis elbow in the past, but you may not know that it’s medically referred to as ‘epicondylitis’) the proportion of claims an insurer pays and how long they take to make claims decisions the extra services and support provided at time of claim (including sensitivity to mental health challenges arising from claims, added services for rehabilitation, tele-claims availability, help in filling out the forms) the insurer’s claims handling process (including time to payment, any immediate release of funds) any information on the insurer’s fair and transparent claims decision making process the breadth and adaptability of the insurer’s product suite.


If you would like to discuss the contents of this article, please call us at 02 8015 5507 or email us at info@angelicinsurance.com.au Please note that at Angelic Insurance, we can only provide you with general information, and do not consider your personal objectives and financial situation. You should consider whether the advice is suitable for you before making the final decision.


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